HP Gives Consumers the Middle Finger

[techpr]

Aaron Brazell of Technosailor chronicles how HP customer service adamantly refused to change the shipping method on a laptop that hadn't even been built yet. Of note: the lame email responses from HP, which are all three-fourths boilerplate text.

More... (http://digg.com/hardware/HP_Gives_Consumers_the_Middle_Finger)